Settlement is for money you actually owe. Instead of arguing that a debt should not be on your report, we negotiate what it will take to close it — and tell you plainly what that does to your credit, because it is not all upside.
We do not open with an offer. A meaningful share of collection accounts cannot survive being asked to prove themselves, and negotiating one of those would mean paying for something you did not owe.
A validation request asks the collector to substantiate the amount, name the original creditor and show its authority to collect. Debts sold repeatedly between agencies often arrive with incomplete paperwork, and a collector that cannot validate has no business being paid.
Age matters. An account near the end of its reporting period, or one where the collector's own position is weak, justifies a very different opening offer from a recent balance with clean documentation behind it.
We open, they counter, the figure lands where it lands. What matters more than the number is the paperwork: a written settlement offer stating the amount and confirming it satisfies the account, obtained before any money moves.
You see the written offer and decide. Once you approve, the negotiation fee falls due and the payment goes to the agency.
Settlements are routinely paid and then reported wrongly — still showing a balance, or a status that never updated. Confirming the file reflects reality afterwards is part of the job, and it is where settlement work and dispute work meet.
Never pay a collector without written terms first. A verbal agreement to accept less is worth nothing once the money has left your account, and in some circumstances a partial payment can restart the clock on an old debt. Get it in writing every time — whether you use us or handle it yourself.
Forgiven debt of $600 or more is generally reported to the IRS on a Form 1099-C and may be treated as taxable income. Exceptions exist — insolvency is the common one — but none of them are automatic.
This is the most frequent unpleasant surprise in debt settlement, because the consequence arrives in the following tax year. Speak to a tax professional before settling a large balance. We are not tax advisers and cannot advise you on it.
An account marked settled for less than the full balance is a negative notation. If your aim is a stronger report rather than resolving an unpayable balance, settlement is the wrong tool and we will tell you so.
If a creditor has already sued you, you are on a court timetable rather than a negotiation timetable. Ignoring a summons produces a default judgment, which is materially worse than the underlying debt. That situation needs a lawyer, not us.
The settlement amount itself is separate and goes to your creditor, not to us. Full terms, including the late and returned-payment fees, are on our cancellation and fees page.
They address opposite problems. Credit repair challenges information that should not be on your report because it is inaccurate or unverifiable. Debt settlement deals with money you genuinely owe, by negotiating the balance down to a lump sum the creditor will accept as satisfaction. Disputing a debt you actually owe, accurately reported, will simply come back verified. Settling it changes what you pay and closes the account out.
Both, at different times. An account reported as settled for less than the full balance is a negative notation, and to a scoring model it reads worse than paid in full. So settlement is not a way to improve a report. What it does is stop the bleeding: collection activity on that account ends, the risk of a lawsuit on it goes away, and the balance stops growing. The longer-term benefit is that a resolved account ages and fades, whereas an unresolved one keeps generating new activity.
No. Whether a creditor or collector settles, and at what figure, is entirely their decision. It depends on the age of the debt, what they paid for it, their own policies, and their view of whether they would recover more another way. Anyone quoting you a guaranteed percentage before contacting your creditors is inventing that number.
It can be. Forgiven debt of 600 dollars or more is generally reported to the IRS on a Form 1099-C and may count as taxable income, though exceptions exist, insolvency being the most common. This catches people out badly because the tax consequence lands the following year, when the settlement feels like old news. Speak to a tax professional before settling a large balance. We are not tax advisers.
It is part of the Premium plan at 199 dollars a month. Each settlement we successfully negotiate and you accept carries a 45 dollar negotiation fee, payable before we send the negotiated payment to the collection agency. If you accept a settlement and the funds are not then provided, and the account has to be negotiated again, that is a further 45 dollars. The settlement amount itself goes to your creditor, not to us.
Generally yes. Settlements are usually agreed as a lump sum, which is exactly why creditors accept less than the full balance: certainty now beats a maybe later. If you do not have funds available then negotiating is premature, and we will say so rather than open negotiations you cannot complete. A failed settlement leaves you worse off than never having started.
No. Settlement generally applies to unsecured debts such as credit cards, personal loans, medical bills and deficiency balances left after a repossession. Secured debts, federal student loans, child support and most tax debt follow entirely different rules and are not handled this way.
Sometimes it is validation you need rather than negotiation. Sometimes the debt is nearly off your report anyway. Thirty minutes will tell you which.